Archive for March, 2009

Official “ITIL Tool” endorsement by the OGC

Posted by: buzina on March 27, 2009

ITSM Series #3: Change Management

Posted by: buzina on March 17, 2009

TBlogger for mobile blogging

Posted by: buzina on March 11, 2009

Incident & problem management overview chart

Posted by: buzina on March 9, 2009

Quality of the ITIL® documentation

Posted by: buzina on March 5, 2009

ITSM Series #2: Problem Management

Posted by: buzina on March 3, 2009