Archive for the ‘ITIL’ Category
ITSM Series #4: Release Management
Posted by: buzina on May 28, 2009
Bullshit Alarm: BMC awarded “ITIL(r) Process Compliant” certification
Posted by: buzina on May 6, 2009
When is a CMDB a CMDB or what to call our Configuration Management Data containers
Posted by: buzina on April 21, 2009
2nd noventum day in Istanbul
Posted by: buzina on April 7, 2009
Official “ITIL Tool” endorsement by the OGC
Posted by: buzina on March 27, 2009
ITSM Series #3: Change Management
Posted by: buzina on March 17, 2009
Incident & problem management overview chart
Posted by: buzina on March 9, 2009
Quality of the ITIL® documentation
Posted by: buzina on March 5, 2009
ITSM Series #2: Problem Management
Posted by: buzina on March 3, 2009
ITSM Series #1: Incident Management
Posted by: buzina on February 27, 2009
