As I pointed out in https://buzina.wordpress.com/2009/03/27/official-itil-tool-endorsement-by-the-ogc/, I am not a fan of the official tool certification process, but it has become a reality. As suspected before, the first company to “pilot” this certification is BMC, as the new certification scheme was brought forward by Ken Turbitt (ex-BMC), who incidentally also is the CEO of SMCG, the first licensed software assessor.
No other company has had the chance to apply for it yet, the documentation on the scheme is not available (find the schedule here http://www.itil-officialsite.com/News/ITILSoftwareSchemeOperationalPilotLaunch.asp) and obviously all has been achieved in a close “buddy-style”.
Other vendors from large to small were invited to join in the Pilot, only BMC got the paperwork done in time, other vendors are still working on their paperwork, but will join the scheme.
So only BMC finished their certification within 4 days of the official announcement. The documentation is not available to the public and there has been no involvement of the IT service management community.
Please let the voice of the IT service management community cry out saying: “The scheme is bullshit, payed for by the software vendors to make them look good”. It has nothing to do with sound service management. Do not listen to any vendor telling you anything about their applicability to any kind of process (or potentially other) standard. Remember that IT service management is a framework to manage people and software is not good at that.
Even those who believe in such SW certification schemes should be able to rally behind this statement due to the complete lack of transperency, the missing documentation and the doggy dodgy style of this creation.
Edited based on Kens feedback below.