Posts Tagged ‘ITIL’

Service Catalog, Request Catalog and Whatnot

Posted by: buzina on May 10, 2012

What is a Service Request?

Posted by: buzina on June 27, 2011

Speaking at itSMF Conference in December

Posted by: buzina on August 23, 2010

Survival of the Fittest?

Posted by: buzina on August 19, 2010

500 € give-away for 5000 € training?

Posted by: buzina on March 3, 2010

Time to fix vs. Availability SLO

Posted by: buzina on January 26, 2010

Root cause vs. cause analysis

Posted by: buzina on January 18, 2010